Health & Safety Guidelines: Everything you need to know for a safe return to Lumen Field.

Lumen Field

Stadium guide

Cashless

We are now a cashless venue

As part of a continued effort to improve the guest experience, moving to a card-only transaction will help reduce wait times and get you back to your seat faster.

Following several other stadiums and event centers that have seen success with a cashless model, Lumen Field, Lumen Field Event Center and WAMU Theater will now only accept cards for concessions, retail, parking, and vendors/hawkers in order to provide a faster, more efficient sales process.

There will be 10 cash-to-card kiosks around the stadium and event center. Attendees with cash who do not have a valid credit or debit card can insert their cash into the self-service kiosk and get a prepaid card back.  

You can load any amount of money from $1 up to $500 per card and there is no transaction fee. The cards can be used inside or outside the stadium; so, if you have money left after an event, take the card with you and use it everywhere major cards are accepted.  

Cash-to-Card kiosks will be located:

  • Field Plaza (Sections 138 & 131)
  • Main Concourse (Sections 103 & 119)
  • Club Level (Sections 213 & 231)
  • Upper Level (Sections 304, 330 & 340)
  • Event Center/WAMU Theater
kisok map

How to use the Cash-To-Card Kiosks

Locating kiosk

Step 1

Locate a cash-to-card kiosk. There are kiosks located throughout the stadium and event center.

Inserting cash in kiosk

Step 2

Follow the steps on the screen and insert the amount of cash you would like to put on the card.

Taking prepaid card from kiosk

Step 3

Take the prepaid card from the kiosk. Make sure to keep the receipt in case you misplace your card.

Using prepaid card at venue

Step 4

The prepaid card can be used both inside the stadium and outside the venue everywhere that accepts major cards.

What does this mean?

Following several other stadiums and event centers that have seen success with a cashless model, we will now only accept cards for concessions, retail, parking, and vendors/hawkers in order to provide a faster, more efficient sales process.

What do attendees do if they bring cash to an event?

For guests without a card form of payment, ten self-service kiosks that convert cash to a prepaid card will be located throughout the stadium and event center. There is no fee to use the cash-to-card machines, which will easily convert as little as $1 cash and cards can be used inside or outside the venue, everywhere major cards are accepted. For more information, see the FAQs.

Helpful Tips

  • Card security is a priority. Vendors will pass a card-swipe machine down the row to you so that your card does not have to leave your hands.
  • Parents: Change your cash to card when you first enter the venue to ensure your child can easily purchase snacks during the event.
  • There is also no age minimum to use the self-service kiosks to convert cash-to-card, and no personal information is collected. Guest Link representatives will be nearby to assist guests with the kiosks, as needed.
  • Vendors and bartenders can be tipped electronically at the end of your transaction.
  • If you have money remaining on your card, use it anywhere outside the venue that major cards are accepted.
  • Round up! When adding cash to your prepaid card, please remember that concession prices do not include tax.

For more visit cash-to-card FAQs.

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